Built App -Terms Of Service

Effective date: 1 August 2026

Last updated: 25 August 2026 (rev. 2)

These Terms of Service (the "Terms") are a legal agreement between you and Built Late PTY LTD ("Built," "we," "us," or "our") governing your access to and use of the Built mobile application, including its onboarding flow, account features, subscription offerings, and any related services (collectively, the "App"). By creating an account, completing onboarding, or otherwise using the App, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the App.

1. Who We Are & What the App Does

Built is a fitness and nutrition tracking app. It lets you log workouts (templates, sessions, sets/reps/weight, and a weekly schedule), track food and macros (search, barcode scan, food-photo recognition, and manual/custom entries), monitor wellness metrics (water, steps, sleep, and body weight — optionally synced with Apple Health), view calorie and macro targets calculated from your onboarding inputs and training schedule, and receive AI-generated coaching suggestions based on your own logged data.

These Terms apply to the App as a whole. Certain features may be subject to additional terms presented to you in the App at the time you use them; if there is a conflict, those feature-specific terms control for that feature.

2. Eligibility & Accounts

2 .1 Age Requirement

You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, whichever is higher) to create an account or use the App. If you are under the age of majority where you live, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. Built is not directed to children and we do not knowingly permit anyone under the applicable minimum age to use the App.

2 .2 Account Registration

To use most features of the App, you must complete onboarding and create an account using Sign in with Apple or Sign in with Google. The App does not offer an email-and-password sign-in method. You agree to:

  • Provide accurate information during onboarding and account creation (including body metrics used to calculate your calorie/macro plan — see Section 5).
  • Keep the Apple or Google account you use to sign in secure, and not share your account with anyone else.
  • Notify us promptly if you suspect unauthorized access to your account.
  • Be responsible for all activity that occurs under your account, whether or not you authorized it, except to the extent caused by our own failure to safeguard your data as described in our Privacy Policy.

2 .3 One Account Per Person

Accounts are intended for individual, personal use. You may not create multiple accounts to evade rate limits, trial eligibility, or subscription pricing, or transfer your account to another person without our consent.

3. Onboarding, Health Information & Calculated Plans

Before you create an account, the App's onboarding flow asks about your body metrics (biological sex, birth date, height, starting weight), fitness goal, target pace, typical workout frequency, and self-reported obstacles. We use this information to calculate a personalized calorie and macro plan using a standard, published formula (Mifflin–St Jeor). You represent that the information you provide during onboarding is accurate to the best of your knowledge, understanding that your calculated plan is only as accurate as the inputs you give it.

Not medical advice. The App, including its calorie/macro targets, workout suggestions, habit scores, and AI-generated coaching text, is provided for general fitness and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment, and it is not intended to treat any medical condition, including eating disorders. You should consult a physician, registered dietitian, or other qualified health professional before starting any diet or exercise program, especially if you are pregnant, nursing, elderly, have an existing medical condition, or are taking medication. Use your own judgment, and stop use and consult a professional if you experience pain, discomfort, or any adverse effects. You assume all risk associated with your use of the App's fitness and nutrition guidance.

3 .1 Not Intended for Eating Disorders or Disordered Eating

The App is not designed for, and should not be used by, anyone who has or is recovering from an eating disorder or a pattern of disordered eating. This includes (without limitation) anorexia nervosa, bulimia nervosa, binge eating disorder, ARFID, orthorexia, compulsive exercise, and any restrictive or compensatory eating pattern, whether or not it has been formally diagnosed.

Calorie counting, weight logging, and streak-based tracking are known to worsen these conditions. Nothing in the App — including its targets, its progress metrics, or its AI-generated coaching — is a substitute for medical, nutritional, or psychological care, and none of it is capable of recognizing, assessing, or treating an eating disorder.

If food, weight, or exercise feels out of your control, or if tracking is making things harder for you, please stop using the App and speak with a physician, a registered dietitian, or a mental health professional. If you are in crisis, contact your local emergency services or an eating disorder helpline in your country.

Minimum calorie targets. The App will not calculate or save a daily calorie target below a fixed minimum (1,200 kcal for users who select "female," 1,500 kcal for "male," and 1,350 kcal for "other"). This is a safety limit and cannot be overridden in the App. It is not a clinical assessment of what is safe for you specifically, and a target at or near this minimum is a reason to consult a professional rather than a target to aim for. Do not attempt to work around this limit by misreporting your body metrics or by under-logging your food.

Our AI coaching is instructed not to encourage restriction. The App's AI suggestions operate under standing instructions not to praise or reward low intake, not to recommend eating below your target, and to direct you toward a qualified professional if your logged data suggests a disordered pattern. These are safeguards, not guarantees: AI output can be wrong, and you should not rely on it to tell you whether your eating is healthy.

4. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose, or in violation of any applicable local, state, national, or international law or regulation.
  • Attempt to gain unauthorized access to any account, system, or network connected to the App, including by circumventing our authentication, row-level-security, or rate-limiting controls.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except to the extent such restriction is prohibited by applicable law.
  • Scrape, harvest, or use automated means (bots, scripts) to access the App or its underlying data at a volume or frequency that exceeds normal individual use, or to circumvent rate limits placed on features such as food search, barcode scanning, AI-photo recognition, or AI coaching suggestions.
  • Upload, submit, or transmit through the App's camera/photo features any content that is unlawful, infringing, obscene, or that depicts anyone other than yourself or your own food without appropriate rights to do so.
  • Misrepresent your identity, impersonate any person or entity, or falsify your affiliation with any person or entity.
  • Interfere with or disrupt the integrity or performance of the App or its underlying infrastructure (including our backend, database, or third-party service providers).
  • Use the App to build a competing product, or use any AI-generated output from the App to train a competing AI model.

We may investigate and take any lawful action in response to suspected violations, including suspending or terminating your account (see Section 10).

5. Your Content

5 .1 What You Submit

The App lets you create and store personal content, including custom foods and nutrition labels you enter manually, saved meals, workout templates and session logs, a display name, and an optional profile photo (collectively, "Your Content"). Barcode scans and food photos you capture with your device camera are processed to identify nutrition information or food items but are not permanently retained by us as your content after that processing occurs (see our Privacy Policy, Section 1.6).

You may also log food using spoken or typed natural language (for example, "chicken wrap for lunch"). Voice input is transcribed to text on your device, and that text is processed to produce structured log entries. Only the resulting structured log data is retained as Your Content — the raw audio and transcribed text are not stored beyond what is needed to process the request (see our Privacy Policy, Section 1.10).

5 .2 Your Ownership & Our License

You retain ownership of Your Content. By submitting Your Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display Your Content solely as necessary to operate, maintain, and improve the App and to provide its features to you (for example, showing your logged meals back to you, or including a summary of your data in a request to our AI coaching provider at your request). This license ends when you delete the applicable content or your account, except for residual copies retained briefly in backups as described in our Privacy Policy.

5 .3 Your Responsibility

You are solely responsible for Your Content, including its accuracy. Built does not verify the nutrition information you enter for custom foods, and third-party food databases that power search results may themselves contain inaccuracies; we are not responsible for the accuracy of information sourced from these providers.

5 .4 No Public Sharing (Today)

As of the date of this document, the App does not include social or group-sharing features — Your Content is private to your account and is not shown to other users. If we introduce social, group, or sharing features in the future, we will update these Terms and any applicable in-App notices before those features expose Your Content to others.

6. Subscriptions, Trials & Billing (Built+)

6 .1 Built+

Core features of the App — food logging, workout tracking, and basic daily tracking, as well as additional features, including detailed analytics/insights, expanded progress charts, AI-photo meal recognition, and AI-generated coaching suggestions, are only available with a paid subscription.

6 .2 Billing Through Apple

All purchases and subscriptions are billed and processed by Apple through your App Store account, using the pricing, billing period (monthly, or yearly), and any promotional offer shown to you in the App at the time of purchase. We do not collect or process your payment card information — Apple handles all billing. We use RevenueCat to validate your purchase and manage entitlement status inside the App.

6 .3 Free Trials

We may offer a free trial period (currently up to 7 days, subject to change and to the specific offer shown to you by the App Store at checkout) before your subscription begins billing. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription and you will be charged according to the price and billing period you selected, unless canceled in accordance with Section 6.5.

6 .4 Auto-Renewal

Subscriptions automatically renew for the same billing period unless canceled at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period, at the then-current price (we will provide advance notice of any price increase to the extent required by law or by Apple's guidelines).

6 .5 Managing & Canceling Your Subscription

You can review, manage, or cancel your subscription (including turning off auto-renewal) at any time through your Apple ID account settings on your device — Built has no ability to cancel a subscription on your behalf or to override Apple's billing system. Canceling stops future renewals but does not automatically refund the current billing period; you will retain access to Built+ features through the end of the period you already paid for.

6 .6 Refunds

All purchases are subject to Apple's refund policies. Refund requests must be directed to Apple through your App Store purchase history, not to us — we do not have the ability to issue refunds for App Store purchases.

6 .7 Changes to Pricing & Offerings

We may change our subscription plans, pricing, or the features included in Built+ at any time. Changes will not affect a subscription period you have already paid for, and any price change for future renewal periods will be presented to you (via the App Store) before it takes effect.

7. Third-Party Services

The App relies on and integrates with third-party services to provide certain features, including:

ProviderRoleAppleSign in with Apple; App Store billing/subscriptions; Apple Health integrationGoogleSign in with Google (via the Google Sign-In SDK)Third-Party AI Language Model ProviderWeb-grounded food nutrition lookup; parsing of typed/spoken natural-language food entries; generates AI coaching suggestion textThird-Party AI Image Recognition ProviderIdentifies food items in photos you submitSupabaseBackend database, authentication, storage, and serverless functionsRevenueCatSubscription and entitlement managementUSDA FoodData Central & Open Food FactsFood nutrition database search results and barcode lookupsFatSecretSupplementary food nutrition database search resultsMeta (Conversions API)Advertising conversion measurement for our own campaigns only (see Privacy Policy, Section 1.9)

Your use of features backed by these providers is also subject to their own terms of service, where applicable (for example, Apple's Licensed Application End User License Agreement, which also applies to your use of the App as an App Store download unless we specify otherwise, and which controls in the event of any conflict with these Terms regarding your relationship with Apple). We are not responsible for the acts, omissions, availability, or accuracy of these third-party services, though we select and use them consistent with the practices described in our Privacy Policy.

AI-generated content. Coaching suggestions, photo-based food recognition results, and natural-language log parsing are generated by third-party AI models based on the data you provide. AI output may be inaccurate, incomplete, or inappropriate for your specific circumstances. You should use your own judgment before relying on any AI-generated suggestion, and should not treat AI output as medical, dietary, or professional advice (see Section 3).

8. Intellectual Property

The App itself — including its design, features, source code, "Built" name and logo, and all content we provide (excluding Your Content and third-party data such as food-database search results) — is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on devices you own or control, for your own personal, non-commercial use. All rights not expressly granted to you are reserved.

9. Disclaimers

THE APP AND ALL CONTENT, CALCULATIONS, RECOMMENDATIONS, AND AI-GENERATED OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA. We do not warrant that: (a) the App will be uninterrupted, timely, secure, or error-free; (b) calorie, macro, or nutrition data (including data sourced from third-party food databases or entered by you as custom foods) is accurate or complete; (c) AI-generated coaching suggestions, photo-recognition results, or natural-language log parsing will be accurate, appropriate, or suitable for your goals; (d) any defects will be corrected; or (e) the App will detect, flag, or respond appropriately to disordered eating, under-eating, or any other health risk in your logged data. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

10. Limitation of Liability & Indemnification

10 .1 Limitation of Liability

Subject to Section 12.3 (Australian Consumer Law) and to the maximum extent permitted by applicable law, Built Late PTY LTD and its officers, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising out of or related to your use of (or inability to use) the App, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages. To the maximum extent permitted by applicable law, our total aggregate liability for any claim arising out of or relating to these Terms or the App will not exceed the greater of (a) the amount you paid us (i.e., through subscription purchases attributable to us, excluding amounts retained by Apple) in the 12 months preceding the claim, or (b) $100 USD. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.

10 .2 Indemnification

You agree to indemnify and hold harmless Built Late PTY LTD and its officers, employees, and service providers from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms, Your Content, or your misuse of the App, except to the extent such claims arise from our own negligence or breach or are otherwise not permitted to be indemnified under applicable law.

11. Termination

11 .1 By You

You may stop using the App and delete your account at any time through the App's account settings. Deleting your account permanently removes your profile, onboarding answers, food logs, workout data, and other associated data, as described in our Privacy Policy; this action is irreversible. If you signed in with Apple, deleting your account also revokes the Sign in with Apple authorization for Built at Apple, so Built no longer appears in the list of apps using your Apple ID. Deleting your account does not automatically cancel an active App Store subscription — you must separately cancel your subscription through your Apple ID account settings (see Section 6.5) to stop future billing.

11 .2 By Us

We may suspend or terminate your access to the App, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent or abusive behavior (including circumventing rate limits or creating multiple accounts to obtain additional free trials), or if required to do so by law. Where practical, we will provide notice of termination and the reason for it.

11 .3 Survival

Sections 5.3, 8, 9, 10, 12, and 13 survive termination of your account or these Terms.

12. Dispute Resolution

12 .1 Informal Resolution First

Before filing a claim against us, you agree to contact us at the email address in Section 14 and attempt in good faith to resolve the dispute informally for at least 30 days.

12 .2 Governing Law

These Terms are governed by the laws of New South Wales, Australia, and the Commonwealth of Australia, without regard to conflict-of-laws principles, except to the extent superseded by applicable consumer-protection laws of your place of residence, which may give you rights that cannot be waived.

12 .3 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. To the extent we are permitted by law to limit our liability for a breach of a non-excludable statutory guarantee, our liability is limited, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied. Any limitations of liability in Section 10 apply only to the extent permitted by the Australian Consumer Law and other applicable law.

12 .4 Forum

If we cannot resolve a dispute informally under Section 12.1, you and we agree to submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia, and any courts entitled to hear appeals from them. Nothing in this Section prevents you from bringing a claim in, or accessing a remedy available through, a small-claims tribunal or an ombudsman scheme where one is available to you, or from exercising rights under the consumer-protection laws of your place of residence.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in the App, our practices, or legal requirements. If we make material changes, we will notify you through the App or by other reasonable means (e.g., an in-App notice on next launch) before the changes take effect. The "Last updated" date at the top of these Terms indicates when they were last revised. Your continued use of the App after changes take effect constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us at:

Built Late PTY LTD

Email: contact@usebuilt.app

Address: PO BOX 186, Pottsville, NSW 2489 Australia

15. Miscellaneous

  • Entire agreement. These Terms, together with our Privacy Policy and any feature-specific terms presented in the App, constitute the entire agreement between you and us regarding the App, superseding any prior agreements.
  • Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
  • No waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
  • Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Apple as a third-party beneficiary. You acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to your license to use the App, and that Apple has the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

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